Privacy Policy

Our Commitment to Privacy

BranskoTel.eu values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

We collect only the data needed to process your orders and improve service quality. Your information is never sold or shared with third parties except as required by law.

We use secure, encrypted communication for all transactions to ensure your data remains protected at all times.

Information We Collect

Personal Information

When you interact with our services, we may collect:

• Name and contact information (email, phone number)
• Company details for wholesale inquiries
• Shipping and billing addresses
• Communication preferences

Technical Information

We automatically collect certain technical data:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns

How We Use Your Information

We use your personal data for the following purposes:

• Processing and fulfilling your orders
• Providing customer support and communication
• Improving our website and services
• Sending important updates about your orders
• Complying with legal obligations
• Preventing fraud and ensuring security

Data Protection & Security

We implement robust security measures to protect your personal data:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Limited access to personal data on a need-to-know basis
• Regular security audits and monitoring
• Compliance with GDPR and other applicable regulations

Data Sharing & Third Parties

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

• With shipping partners to deliver your orders
• With payment processors for secure transactions
• When required by law or legal proceedings
• To protect our rights and prevent fraud
• With your explicit consent

Your Privacy Rights

Under GDPR and other applicable laws, you have the right to:

• Access your personal data we hold
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Restrict processing of your data
• Data portability
• Object to processing based on legitimate interests
• Withdraw consent at any time

Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications for substantial changes
• Displaying prominent notices on our website